BEFORE you contact us, here are some answers to common questions.
When will I receive my tracking number?
You will usually receive your tracking number within 1 to 3 days.
Why isn't my tracking number working?
It may take up to 5-7 days for your tracking number to update status.
How fast is the delivery time?
Delivery time is 5-12 Days
*3 days processing time not included*
What is the Exchange/Return policy?
Orders may be refunded within 30 minutes after purchasing if we tell you it has not been processed, we have a 30days return policy.
*Items on sale do not qualify for FREE Return Labels*
For Immediate response:
Use our Live Chat
For more questions:
Email: support@kenzova.com